Question 1

☎️ Comment réserver ?

Accepted Answer

🌐 Réservez en ligneEffectuez votre réservation directement sur notre site internet via notre plateforme de réservation sécurisée.☎️ Réservez par téléphoneNotre équipe est à votre disposition pour vous conseiller et vous accompagner dans votre réservation.À l’issue de votre échange, un lien de réservation vous sera envoyé par e-mail. Il vous suffira de le suivre afin de renseigner vos coordonnées bancaires et finaliser la confirmation de votre séjour.🔒 Protection de vos données bancairesConformément aux exigences de sécurité des paiements, les informations relatives à votre carte bancaire doivent être renseignées via un espace sécurisé. Cette procédure respecte les exigences de la norme internationale PCI DSS (Payment Card Industry Data Security Standard) relative à la sécurisation des données de paiement.

Question 2

What time can I arrive?

Accepted Answer

🕒 Arrival time Your room will be available from 3:00 p.m.🛎️ Hotel reception The reception is open from 3:00 p.m. to 6:00 p.m.🔐 Late Check-in If you plan to arrive after 6:00 PM , please contact reception between 3:00 PM and 6:00 PM to obtain the access code to your room.

Question 3

What time should I check out of my room?

Accepted Answer

🕚 Departure timeWe would be grateful if you could vacate your room no later than 11:00 a.m. on the day of your departure, so that we can prepare the room for the next guests in the best possible conditions.Furthermore, if you need, we can keep your luggage after you leave the room, so you can enjoy your day a little longer without any hassle.We thank you for your understanding and remain at your disposal for any request.

Question 4

What payment methods does the hotel accept?

Accepted Answer

Accepted payment methods:- Bank card:- CREDIT CARD/ VISA- EUROCARD/MASTERCARD- AMERICAN EXPRESS- Cash in Euros

Question 5

🧳 Y a-t-il une bagagerie?

Accepted Answer

Oui, une bagagerie est à votre disposition au sein de l’établissement pour vous permettre de déposer vos bagages en toute sécurité le jour de votre arrivée avant l’accès à votre chambre, ainsi que le jour de votre départ après la libération de celle-ci.La bagagerie est accessible 24h/24. Pour connaître la procédure d’accès, nous vous invitons à contacter la réception le jour de votre arrivée ou le jour de votre départ, pendant les horaires d’ouverture de l’accueil : de 8h00 à 11h00 et de 15h00 à 18h00.Vous pourrez ainsi profiter pleinement de votre séjour en toute tranquillité, avant votre installation ou après votre départ.

Question 6

How do I cancel my reservation?

Accepted Answer

For any cancellation, a simple email to info@hoteldesfalaises.com (mailto:info@hoteldesfalaises.com) is sufficient 😊 We will confirm that your request has been duly processed as soon as possible.Our team is also available by phone at 02 31 88 15 15 if necessary. Our team is at your disposal to assist you and answer all your questions.

Question 7

Restoration

Accepted Answer

In the immediate vicinity of the hotel (less than 100 meters) you will find several categories of restaurants:- Traditional restaurants (fish, seafood)- Breweries,- Creperies,- Pizzeria,- Snack

Question 8

Parking

Accepted Answer

The hotel does not have private parking. You can park for free on the street or in one of the public car parks in the centre of Villers-sur-Mer near the hotel. Parking is paid in the city center and on the seafront.Weekends and public holidays from April 1 to October 31.July - AugustYou will find free parking about a hundred meters from the hotel.

Question 9

Are pets allowed in the hotel?

Accepted Answer

Pets are not allowed in the hotel (neither in the rooms nor in the common areas).

Question 10

What are the breakfast times?

Accepted Answer

Breakfast is served from 8:00 to 10:30.

Question 11

Accessibility

Accepted Answer

⚠️ Important information: access to roomsThe hotel rooms are distributed over three levels without an elevator:Ground floor1st floor2nd floorFor more comfort, you have the possibility to book directly a room on the ground floor via our website.We recommend that you contact us if you have any special needs related to mobility so that we can advise you as best as possible.

Question 12

Normandy by Bike

Accepted Answer

The hotel has an enclosed interior courtyard for storing bicycles.- Repair kit for minor damage.- Bicycle cleaning solution (water jet, brush).- Restaurants nearby.The hotel is located on the Vélomaritime route.

Question 13

Are there towels in the rooms?

Accepted Answer

🧼 TowelsTowels are provided in the bathroom for all occupants of the room.

Question 14

Is there parking at the hotel?

Accepted Answer

🅿️ ParkingThe hotel does not have private parking.You can park for free on the street or in one of the public car parks located nearby, in the centre of Villers-sur-Mer.Please note that parking is chargeable in the city centre and on the seafront during the following periods:Weekends and public holidays from April 1 to October 31In July and AugustTo avoid any inconvenience, free parking spaces are available approximately 100 meters from the hotel.

Question 15

Are there hair dryers in the rooms?

Accepted Answer

💇♀️ In-room amenitiesAll our rooms are equipped with a high-end hairdryer , available for your comfort.We make sure to offer you quality equipment to make your stay as pleasant as possible.

Question 16

Is there an elevator?

Accepted Answer

⚠️ Important information: access to the roomsThe hotel does not have an elevator .The rooms are spread over three levels :Ground floor1st floor2nd floorPlease take this information into account when making your reservation, especially if you have mobility restrictions. Please do not hesitate to contact us with any questions or special needs; we will do our best to offer you a suitable room.

Question 17

Baby welcome

Accepted Answer

Available:- Baby bed rental (paid service)- Bottle warmer- Microwave- High chair

Question 18

Are there toiletries in the rooms?

Accepted Answer

🚿 Bathroom amenitiesFor your convenience, all our bathrooms are stocked with essentials like quality shower gel and shampoo. You won't have to worry about bringing these items, as we'll provide them to make your stay even more enjoyable.If you require any other products or assistance, our team is available to assist you.

Question 19

Non-Smoking Hotel

Accepted Answer

All rooms and common areas are non-smoking.

HOTEL de la PLAGE et des FALAISES
Villers sur mer

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